Terms of Service

Last updated: 1 May 2026

These Terms of Service apply to your use of the Arise Bitcoin website and services.

By using this website, booking a call, or engaging our services, you agree to these Terms.

Who we are

Arise Bitcoin provides Bitcoin self-custody support services.

Contact: hello@arisebitcoin.com

What we do

Arise Bitcoin helps individuals, families, and entities design, understand, and implement Bitcoin self-custody setups.

Services may include:

  • assessing your current setup

  • identifying custody risks

  • helping design a self-custody structure

  • guiding hardware selection

  • supporting wallet setup

  • supporting backup and recovery planning

  • guiding safe withdrawal from custodians or exchanges

  • helping you understand and operate your setup

What we do not do

Arise Bitcoin does not provide:

  • financial advice

  • investment advice

  • legal advice

  • tax advice

  • accounting advice

  • trading advice

  • recommendations to buy, sell, or hold Bitcoin

  • support for other cryptocurrencies, NFTs, or speculative trading

Our services relate to custody, setup, structure, and operational understanding.

No financial advice

Nothing on this website or provided through our services is financial advice.

You are solely responsible for decisions relating to buying, selling, holding, transferring, or securing Bitcoin.

You should seek independent financial, legal, tax, or accounting advice where appropriate.

Your responsibility

You remain responsible for:

  • your Bitcoin

  • your devices

  • your wallets

  • your backups

  • your seed phrases

  • your private keys

  • your passwords

  • your transactions

  • your decisions

We help you understand and improve your setup, but you remain in control at all times.

Security boundaries

You must not provide us with:

  • seed phrases

  • private keys

  • wallet passwords

  • exchange passwords

  • full account access details

  • anything that allows access to your Bitcoin

If you choose to share sensitive information against this guidance, you do so at your own risk.

No guarantee of outcome

Bitcoin self-custody involves risk.

We aim to help you reduce risk through better structure, planning, and understanding. We do not guarantee that any setup is immune from loss, theft, user error, device failure, third-party failure, or other risks.

Transactions

Bitcoin transactions are irreversible.

You are responsible for reviewing and approving all transactions before they are broadcast.

We are not responsible for Bitcoin sent to the wrong address, incorrect transaction amounts, network fees, delays, or irreversible mistakes made by you.

Hardware and third-party products

Hardware, software, wallets, exchanges, and other tools are provided by third parties.

Unless expressly stated otherwise, hardware is purchased separately by you so that you own it directly.

We are not responsible for defects, outages, security issues, policy changes, or failures by third-party providers.

Fees and payment

Fees will be agreed before paid work begins.

Unless otherwise agreed in writing, fees are for our time, expertise, planning, and support. Hardware, software, third-party services, and transaction fees are not included.

Refunds

Refunds, if any, will be assessed based on the nature of the service provided and applicable Australian Consumer Law.

Nothing in these Terms excludes, restricts, or modifies rights you may have under Australian Consumer Law.

Availability

We may update, suspend, or discontinue the website or services at any time.

We are not liable if the website or booking system is unavailable.

Intellectual property

Website content, wording, structure, branding, and materials are owned by Arise Bitcoin or used with permission.

You may not copy, reproduce, or reuse our materials without permission.

Limitation of liability

To the maximum extent permitted by law, Arise Bitcoin is not liable for indirect, incidental, special, consequential, or economic loss arising from your use of the website or services.

Nothing in these Terms limits rights that cannot legally be excluded under Australian Consumer Law.

Changes to these Terms

We may update these Terms from time to time. The updated version will be published on this website.

Contact

For questions about these Terms, contact:

hello@arisebitcoin.com