Privacy Policy
Last updated: 1 May 2026
Arise Bitcoin respects your privacy.
This Privacy Policy explains how we collect, use, store, and protect personal information when you use this website, book a call, or contact us.
Who we are
Arise Bitcoin provides Bitcoin self-custody support services.
Contact: hello@arisebitcoin.com
What information we collect
We may collect personal information including:
your name
email address
phone number
booking details
information you provide about your current Bitcoin setup
messages you send to us
We do not ask for, collect, or store seed phrases, private keys, wallet passwords, exchange login details, or anything that gives access to your Bitcoin.
How we collect information
We collect information when you:
book a call
email us
submit information through a form or scheduler
communicate with us directly
Our website and booking tools may also collect basic technical information such as browser type, device information, IP address, and website usage data.
How we use your information
We use your information to:
respond to your enquiry
manage bookings
assess whether our service is suitable for your needs
provide services to you
improve our website and client process
meet legal and administrative obligations
We do not sell your personal information.
Third-party services
We may use trusted third-party providers to operate the website, scheduling, email, and business systems.
These may include:
Squarespace
Acuity Scheduling
Google Workspace
payment or invoicing providers, if used
These providers may store or process information in Australia or overseas.
Bitcoin security information
We deliberately avoid collecting sensitive Bitcoin access information.
You should never send us:
seed phrases
private keys
wallet passwords
exchange passwords
full account access details
You remain responsible for protecting your Bitcoin credentials and access information.
Disclosure of information
We may disclose personal information where:
required by law
necessary to provide services
required to protect legal rights or safety
you consent to the disclosure
We do not disclose your personal information for unrelated marketing or sale.
Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
No online system is completely secure. You are responsible for ensuring that any information you send us is appropriate and does not compromise your Bitcoin security.
Access and correction
You may contact us to request access to, or correction of, personal information we hold about you.
Contact: hello@arisebitcoin.com
Complaints
If you have a privacy concern, contact us first at:
We will review your concern and respond within a reasonable time.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be published on this website.